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Gladly Connect Live '26. May 4–6 in Atlanta.
AI has everyone talking. Not everyone has answers. At Gladly Connect Live, CX leaders from Condé Nast, Smith Optics, and more share exactly how they moved AI from pilot to production, the timeline, the systems, the QA loops. 13+ sessions built for the moment we're all in. For CX and ecommerce leaders. Atlanta, May 4–6. Space is limited, secure your spot now.
BRAND STRATEGY

Why the Best Brands Are Boring in the Best Way
By Jaci Russo | CEO & Co-Founder, brandRUSSO There’s a point in almost every marketing cycle where the conversation shifts. The campaign has been running for a while, the messaging feels familiar, and someone inevitably asks, “Should we change it up?” Sometimes it’s framed as a need for something fresh. Sometimes it’s about keeping things […]
The post Why the Best Brands Are Boring in the Best Way appeared first on brandRUSSO.
LATEST TRENDS

The Cost of Doing Nothing: What Happens When You Ignore Your Online Reputation
Many people only start thinking about online reputation management when something goes wrong – a bad review, a social media controversy, or outdated information resurfacing. But the reality is that ignoring your online reputation can have serious, long-term consequences. Why Ignoring Your Reputation Is Risky Your online presence doesn’t just fade into the background when you’re not paying attention. Instead, it can be shaped by outdated content, unclaimed profiles, or even malicious actors posting harmful information. Without proactive management, your reputation can deteriorate without you even noticing. Common Consequences: Loss of Business Opportunities: Negative content can dissuade potential clients or employers. Damage to Personal Brand: A neglected online presence can make you look outdated or unprofessional. Privacy Risks: Old, unmonitored accounts can become breeding grounds for data leaks or misuse. How BrandYourself Helps You Stay in Control With BrandYourself’s proactive...
The post The Cost of Doing Nothing: What Happens When You Ignore Your Online Reputation appeared first on BrandYourself Blog | ORM and Personal Branding.
New Ecommerce Tools: April 28, 2026
This week: AI-powered advertising, video ad generators, B2B commerce, fraud prevention, box-free returns, loyalty programs, agentic commerce, contact centers, and more.
The post New Ecommerce Tools: April 28, 2026 appeared first on Practical Ecommerce.
BRAND STRATEGY
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BRAND STRATEGY
Google Patent Signals New Search Layer
The new patent suggests an expansion by Google of answering queries directly, separating would-be customers from businesses.
The post Google Patent Signals New Search Layer appeared first on Practical Ecommerce.
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