Is Your Brand Quietly Driving Customers Away?

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Do You Know the Unintended Consequences of Bad Brand Experiences?

There are few—if any—brand leaders that purposely create bad customer experiences. Those experiences are usually unintentional. That said, we all know that bad experiences still happen. We deal with them all the time in our personal lives. And in our work, we continuously do our best to prevent and recover from them. Perhaps bad brand […]

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Moda is the AI design agent with taste

Moda's viral launch hit 4.4 million views in two days. Tens of thousands of professionals signed up. Startups, agencies, forward-thinking brands and top firms are now using Moda to create brand-aligned slides, ad creative, reports, social carousels and more.

Most AI tools tend to create what we call "AI slop": repetitions of the same colors, layouts and fonts. And when you try to fix it, you get stuck in a loop of re-prompting.

Moda is different. Drop in your website URL, and Moda learns your brand from the ground up: your colors, your fonts, your visual language. Then it helps you generate pro-quality slides, docs, and marketing assets.

The best part? Every layer is fully editable on a real canvas, and exports to powerpoint, PDF and more.

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BRAND STRATEGY

Fueling Connections: The Loyalty Ecosystem Advantage for Brands

Michelle Sequeira Yee, VP Consulting, Bond Shell’s decision to join Scene+ marks an important inflection point in how loyalty is being redefined in Canada, and how brands are thinking about value creation. For years, loyalty has been optimized as a program—points, rewards, and offers designed to influence individual transactions. But today’s growth reality is different. […]

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Some Work Requires You. Most of It Doesn’t.

Some work needs your leadership. Most just needs to get done.

When everything lands on your plate, that line disappears and your time gets consumed by work that shouldn’t be yours.

The Freedom Framework shows you what to keep and what to confidently hand off so you can focus on what truly moves your business forward.

Learn the 4 Step Process.

BRAND STRATEGY

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MARKETER INSIGHT POLL

Can one bad brand experience permanently damage customer loyalty?

Poor customer experiences can spread quickly online and may quietly reduce trust, retention, and long-term revenue.

Is Your Brand Quietly Driving Customers Away?

Do You Know the Unintended Consequences of Bad Brand Experiences?

Moda is the AI design agent with taste

Fueling Connections: The Loyalty Ecosystem Advantage for Brands

How to build a company that withstands any era | Eric Ries, Lean Startup author

Why Your Job Ad Is a Brand Story — And Most Companies Are Telling the Wrong One

Google Revamps Its Iconic Search Bar for the First Time in 25 Years

Some Work Requires You. Most of It Doesn’t.

90% Of Brands Have Zero AI Search Mentions, New Study Finds 4 Key SEO Insights

Why Order Protection Isn’t Just Risk Mitigation—It’s Revenue

Can one bad brand experience permanently damage customer loyalty?

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